Authorization and MyData Support

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Fort Collins Utilities now offers a way for external companies to request your utility data (e.g. smart meter intervals, account details, etc.) from you with your consent. Companies often need this data to assess whether your home or business is a good fit for an energy project or to manage a previously installed energy device.

When you authorize data access to a third-party company, we will provide them with the specific types of utility data that you indicated for the period of time that you indicated. Our MyData system is operated by UtilityAPI and is compliant with the U.S. Department of Energy's DataGuard Energy Data Privacy Program and Green Button Connect.

This MyData program is entirely opt-in. You can review or revoke any of your authorizations for MyData at any time in the My Authorizations dashboard.

When you begin the authorization process in our Directory or click on an authorization link from a third party, you will be taken through a few simple steps to grant data access:

Step 1: We will ask to look up your account via phone, email, address, or account number.

Step 2: We will send you a code via text message, phone call, or email to verify your identity.

Step 3: You will be asked to authorize the scope of data sharing, and we will email you a receipt.

When you authorize or decline, we will redirect you to the website of the third party who requested the authorization if they provided one or to your authorization receipt.

If you decide to stop an authorization before it expires, you can do so at any time from the My Authorizations dashboard or by clicking on the link in your authorization receipt email.

NOTE: Revoking an authorization only prevents the third-party company from further access to your data. They may have downloaded your data before you revoked access. If you want them to delete any downloaded data, please contact them directly – we included their contact information in your authorization receipt email.

If you have any questions, concerns or feedback around this MyData program, you can contact us via our customer support form or email

We have also added some helpful articles for third parties on UtilityAPI's customer support website: